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Crain’s Detroit Business: Electric choice customer waiting list grows in Michigan

A state report released Friday shows that the number of customers waiting to change utility companies in Michigan has increased 81 percent from 2011 to 2013, according to the Michigan Public Service Commission.

From 2012 to 2013 the pace slowed, but Consumers Energy Co. had a 4 percent increase in customers waiting to select a new utility and DTE Energy Co. had a 15 percent increase last year, said the PSC’s annual report on customer choice.

If the 10 percent statutory cap on customers allowed to switch utilities didn’t exist, the PSC said 25 percent of customers would choose to leave Consumers and 22 percent leave DTE for one of the state’s 27 alternative electric suppliers, the report said.

 

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